Page 4                                                          The Sun                                                                       Volume 2, Issue 5


A Team Boston Newsletter

Motiva Enterprises, LLC
3 Edgewater Drive, Suite 202
Norwood, Massachusetts 02062

Fax: 770-446-6737
Ernail:  prromano@rnotivaenterprises.corn

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Galaxy - Dealer at the Core

State  of  The  Art  Technology

     On April 11, 1999, EQUIVA installed a new, faster COMPAQ EPOS credit/debit card processing system that authorizes and captures over 1 .5MM card transactions daily for 5,100 of Texaco's highest volume locations 65% of Texaco's total transaction volume.

· Y2K Readiness
· Triples the processing power
· Top of the line VSAT, Lease Line and dial communication   capabilities.
· Faster authorization and capture
· State of the Art COMPAQ computer technology
· (Tandem) Server Based S-7000 series
· Adds client-server flexibility
· Easy-to-Add CPU power
· Batch processing time cut in half
· "User friendly" PC based operations

      EQUIVA now has a competitive advantage~ by being the first major oil company with COMPAQ's Client-Server based technology.

In-Flight  Re-Fueling

Event 1 is drawing to a close, Lead Ambassadors
should have completed the following:

* Celebration: The Re-orientation of all employees
* Distribution of Service Pocket Cards
* Distribution of All-Star Certificates for those
   completing Celebration
* Distribute All-Star Buttons for cashiers
* Assign Service Star Search Projects to Staff-
   review with staff upon completion
* Distribute newsletter, Spotlight Rewards
   Recognition Pamphlets, Spotlight Mini-Folders
* Posting of Spotlight Tracking Charts
* Display CS Customer Pamphlets

Mail success stories, questions,
comments or suggestions to:

Katy Hart
P0 Box 441404
Somervil1e, MA 02144

Celebrity Service Ambassadors


             

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